upgrade to 8.x software version on the bare-metal server Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. 9.0 3rd-Party VM-based Deployment Tools Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Unless otherwise indicated, Collaboration applications allow co-residency with other Cisco Collaboration apps, Cisco non-Collaboration apps and Step 3 The process will take a few minutes. OVAs for ESXi 5.x include vmv7 and vmv8). IM and Presence Service See vMotion for what is supported. NOTE: support varies by app and version. To migrate from bare-metal servers (e.g. Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. Refer to the VMware documentation for requirements to use this feature. See also VMware Data Recovery and Copy Virtual Machine. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. Requirements on this page only apply to these software release combinations: For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. Not supported for other applications. Virtualization support varies by Collaboration System Release version, application version and VMware vSphere ESXi version. For most Collaboration deployments, RAID5 has been the best tradeoff among competing factors of maximizing usable space, IO performance, fault tolerance, and ease of failed disk replacement while minimizing total storage system price and complexity. "Complex" virtualization environments are defined as: Prevalent 3rd-party infrastructure not provided by Cisco, Performance debugging & other issues where isolation/root cause is not straightforward. Click here to download support of older/non-orderable servers, UCS or 3rd-party Specs-based on Intel Xeon, * See mouse-over column heading for details. Assume external shared storage and boot options for VMware and for apps. Logical Cores do not increase the number of physical cores available to apps. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. E.g. The system reboots twice. Another alternative is manual Virtual Machine shutdown and migration. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. VSA is not really a "feature" but rather a storage product from VMware. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. E.g. With a particular supported major/minor version (such as ESXi 5.1) Does not protect vs. faults with the SAN or network hardware. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Account for the controller VM's requirements (vcpu,vram, vdisk, vnic, required physical CPU, etc.) 2 In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Old versions of Call Manager (CUCM) were running on Windows Servers. For more details, see. VMware vSphere 5.0+ only offers the ESXi architecture option. 1 When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Storage vMotion Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Advanced features not included (HA, vMotion, DRS, etc.). IBM Cloud and others are not supported). Nightly backup (usually Publisher's VM only) is 50 IOPS. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Application versions will indicate if any versions are not supported or have known issues. Peripheral Gateway) and deployment model (e.g. The articles in this section will cover Cisco's CallManager Express VoIP system, UC500 Series - including UC520, UC540 & UC560 configuration, setup and troubleshooting. VMware Site Recovery Manager (SRM) Cisco requirements are to prevent these types of issues from impacting application availability to end-users. E.g. Mobile + remote access and desktop + mobile softclients for 100% of users (to support WFH / roaming). Your design/results may vary. in a maintenance window, not in production, not processing live traffic. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. Three appliances at each site are sufficient to provide hardware redundancy and geographic redundancy. 6K max BHCC per VM Any other type of public cloud offer (e.g. The only supported scenario is a manual move to a different server, e.g. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. Three HyperFlex nodes per site are sufficient to provide hardware redundancy. via Distributed Resource Scheduler [DRS]), a few applications have caveated support (see here for details); otherwise it is not supported. One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. USA-based, so requires compliance with US FCC Kari's Law / Ray Baum's Act. Cisco Unity Virtualization Design Guide Plan for quad RAID5 volumes. with paid-up software support contract with active service level like ECMU). This will occur automatically. VSA is not really a "feature" but rather a storage product from VMware. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. CPU requirements are different for CMS on dedicated hardware vs. CMS on shared hardware. Certain other virtualization features may mandate vCenter based on VMwares license editions. "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". E.g. See the Install and Upgrade guide for Cisco Unified Intelligence Center 11.0 and later for more details.) In QuoteCollab tool, model VM placement and note tallied hardware requirements for each hardware node. See the documentation for the UC application software or UC appliance software to see what is supported. May only be done during a maintenance window with UC VMs shut down. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. Select a dedicated high-performance RAID controller that supports RAID5. VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Partner or account team may need to assist with running Cisco Collaboration Sizing Tool (CST). Do not expect equivalence. Assume new buildout (no compute, storage or virtualization infrastructure exists yet for Collaboration). Note that when VMware vCenter is not required and is not used, then VMware vSphere ESXi's default management interface is its free/included VMware vSphere Client (formerly branded VI Client). These migrations require backing up the application, reinstalling on a new OVA file, and and restoring the application. Cisco supports only VMWare ESXi virtualisation which makes sense! This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Application technical documentation will indicate if they support open-vmtools. The CUCM installer will detect that the underlying hardware is virtualized on ESXi and install all the appropriate drivers. take a software backup Applications' "medium" capacity points and VM configurations are supported by Business Edition 7000M (M5) appliances. b. VMware vMotion upgrade to 8.x software version on the bare-metal server the UC OS and application). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Not supported. destination server must align with supported co-residency after failover occurs). mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). VMware Dynamic Power Management Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. The vmv represents the version of virtual hardware. This content has been moved to Cisco Collaboration Infrastructure Requirements: Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. Not supported. If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. Upgrades from 8.x VMs with 2x80 GB vDisk to 9.1 or higher are not required to change the vDisk. NOTE: support varies by app and version. Different app performance is likely on CPUs of same base frequency but different generations. VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. Could have considered all BE7000M, but this would not have met minimal server count requirement. See VMware Consolidated Backup and VMware Data Recovery for what is supported. OVAs configured differently than the predefined templates are not supported unless specifically allowed on the app's page on www.cisco.com/go/virtualized-collaboration. Not supported. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Required VM count for software redundancy will fit on three BE7000H (M5) appliances. Not supported. All apps and ESXi will boot from this volume. Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. Not supported for other applications. If purchased from and supported by Cisco (e.g. E.g. Enabling CAR continuous loading results in around 300 IOPS average on the system. Not supported. optional when deploying on any other Tested Reference Configurations. I.e. For contribution to cluster's shared storage, follow guidelines for Cisco HyperFlex: Select a dedicated high-performance storage controller. If uploading a VM copy as a "whole system restore", clustered UC applications such as CUCM will probably require their replication to be manually "fixed" via a CLI command. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Storage vMotion NOTE: support varies by app and version. fresh install 8.x software on VMware / UC on UCS To properly shut down Cisco Unified Communications Manager, the command "utils system shutdown" should be run from the CUCM Command Line Interface (CLI . E.g. See best practices for Multiple Physical NICs and vNICs. vSphere Storage Appliance (VSA) P2V tools are not supported. Updates are performed automatically. Jun 30, 2020 26 Dislike Share Save IT World By Shoaib Solangi 868 subscribers In this Video you will learn how to install CUCM Cisco Unified Communications Manager) on Virtual machine and get. Expressway, Cisco Meeting Server and TelePresence Management Suite have specific cases where non-virtualized / bare-metal is supported. Customers must download and use these OVA template files for initial install, as they cover items such as supported capacity levels and any required OS/VM/SAN "alignment". C220 M5 SFF, C240 M5 SFF, HX220c M5, B200 M5, etc.). 0:00 / 51:15 Configuring CUCM - Base Configuration Go CodeGuru 1.08K subscribers 278 Dislike Share 75,547 views Aug 19, 2015 Welcome back to another GoCodeGuru tutorial! Adding vDisk is not supported as it would require re-partitioning by the application. application-specific rules and restrictions on co-residency (e.g. Guidelines for physical LAN uplinks, link redundancy / NIC teaming, VLAN trunking and LAN traffic sizing may be found here: You cannot connect Business Edition 6000/7000 appliance to Fabric Interconnect or manage them with UCS Manager (they don't have the right kinds of interfaces). A Cisco Collaboration app will only specifiy a minimum maintenance release (e.g. One Unity Connection 1000 user VM (2vcpu) used for EITHER Single Inbox or IMAP. VMware Dynamic Power Management Plan to have at least one hardware node per site for redundancy. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. For guide to abbreviations, see At a Glance table at http://www.cisco.com/go/virtualized-collaboration. For real-time load-balancing of live UC VMs (e.g. * Only supported for deployments of <1K users and <2.5K devices. Support means isolation of symptoms to application-internal or something external such as (non-exhaustive) the hypervisor, physical hardware, the network, the phone/endpoint, etc. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Method 2: Upgrade from viClient Today's challenging work environments increase the need for organizations to have a comprehensive, integrated collaboration solution that enables users to communicate from anywhere, using any . For support clarifications on virtual network elements, see. See vMotion for what is supported. Copying a Virtual Machine (VM) copies both the virtual server configuration and the workload (UC OS and application) running on that virtual server to a file on networked shared storage. Assume Xeon 4210 which will support required applications' "small" capacity point and VM configurations. The Cisco DocWiki platform was retired on January 25, 2019. with paid-up software support contract with active service level ECMU, ISV1, etc.) Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. Choose Device Type as Client Device. Cisco recommends to power off the VMs before the SAN replication occurs. Each HyperFlex node will require a HyperFlex Data Platform (HXDP) storage controller VM of 8vcpu, in addition to the application VMs. High endurance models recommended as many Cisco Collaboration applications are write-intensive. Cisco Unity Connection Software upgrades of the UC application will preserve the version of VMware Tools currently running. The only supported scenario is a manual move to a different server, e.g. After setup is complete, you should be able to add a phone in CM Administration (last slide). 3rd-Party VM-based Deployment Tools Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. Supported capacity and co-residency rules for UC must be followed before and after the migration. Cisco recommends to power off the VMs before the SAN replication occurs. (Usually, the VMware Tools tar file is called linux.iso). Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). However, using this feature to patch and update the guest OS is only supported by some applications and some versions, this is what is shown on this page when referring to VUM support. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: See also any application-specific rules. 4.0 U4, 4.1 U2, 5.0 U1, 5.1, 5.5, 6.0, 6.5 (For application fresh installs on ESXi 6.5 (VMFS5 or 6) and/or vCenter 6.5, use minimum OVA file version cucm_im_p_10.5_vmv8_v1.2.ova. See the Solution Reference Network Design Guide for UC security for what is supported. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7H-M5-K9). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Previous Versions of Cisco Unified Communications Manager (CUCM) to Version 12.5. Medium/large systems require 2.50 GHz for deterministic support. See vMotion for what is supported. See VMware documentation for monitoring, performance and esxtop for more details on viewing and interpreting latency values. for Cisco UCS C-Series, all disks must be Cisco-provided. No reboot is required. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. You must also follow any compatibility instructions from your hardware providers for the server model, network elements and storage system you are using. There is no need to manage compatibility / updates of open-vmtools. Not supported. Does not apply to ESXi version upgrades. For multi-site scenarios, this may instead require "exporting" the VM. May only be done during a maintenance window with UC VMs shut down. Also always ensure a DRS backup of the Cisco Collaboration applications is available in case there are issues with the replicated VMs. For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. Long Distance vMotion If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. VSA is not really a "feature" but rather a storage product from VMware. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. to/from a Virtual Machine (VM) via a software change in VMware's configuration interfaces. Supported Versions of VMware vSphere ESXi= 6.7, 7.0. (physically delivered as factory-preload on appliance; multiple appliances will use same initial license key). ESXi 4.0, 4.1, 5.0, 5.1, 5.5). Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. In these videos we will. E.g. Setting up software at a staging location to be later moved or deployed elsewhere. Cisco TAC does not engage on issues isolated to 3rd-party-provided/supported hardware or 3rd-party-provided/supported software. There is no "or later" unlisted versions are not tested/supported. moving VM from ESXi host A that has just had a server hardware or VMware failure to ESXi host B that is healthy. If the UC app is listed as "Supported with Caveats", then support is as described below: 1, 2 or 3 Scheduled uploads are around 250 IOPS for Publisher's VM only. Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). Virtual examples (non-exhaustive) include Cisco Nexus 1000V, AVS, CSR 1000V, Enterprise NFV. Minimum required memory is ~44GB for this examples VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. Minimum required memory is ~50GB. See VMware vCenter Converter for what is supported. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. Like the BE7000M (M5), we will also spec dual quad-port 1GbE NICs to provide extra links and accommodate typical needs for NIC teaming and/or VLAN trunking. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. VMware.com comparison of vSphere editions (available on this web page at time of this writing: General-purpose licenses may be customer-provided instead of purchased from Cisco. E.g. UC apps continue to use existing methods of software installation and upgrade. Not supported. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. Virtualization Jungle . Restart Virtual Machine on Different ESXi Host. Virtualization for Cisco Unified Communications Manager (CUCM) CUCM Components: CUCM includes the following main components: - Cisco Unified Communications Manager Publisher (PUB) - Cisco Unified Communications Manager Subscriber (SUB) - Cisco Unified Communication Manager IM & Presence (CUPS) - Cisco Unity Connections (UC) If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. See VMware vCenter Converter for what is supported. VMware vCenter is Follow guidance from hardware provider. Cisco Unified Intelligence Center Not supported for other applications. Requires SAN storage. (see www.cisco.com/go/ucsrnd for details). Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Unified CM IM and Presence, Click here to download support for M4 and older hardware, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, Supported Versions of VMware vSphere ESXi, Click here to download support of older/non-orderable servers, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. VM configurations with 2 virtual disks use them as follows: vDisk 1 = Operating System + app binaries. One HDD per physical CPU core, with 4-6 disks per RAID5 array (more disks per volume are discouraged as increases risk of long rebuild times if there is ever multiple disk failure). NOTE: support varies by app and version. We don't use username/password authentication to configure a SIP trunk between Asterisk and CUCM, so select the following options: Authentication - select None. I want to make sure your virtual deployment of Cisco UC on Nutanix is successful! Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Not supported. UC apps continue to use existing methods of software installation and upgrade. SIP trunks. Not supported for other applications. Upgrades from 8.x VMs with 2x80GB vdisks to 9.1 or higher are not required to change the vdisk. is not supported (similar to moving from a more powerful server to a less powerful server, such as MCS 7845 ? VMware vSphere ESXi is mandatory for all virtualized deployments of Cisco Collaboration applications, and is the only supported hypervisor. Hardware components, models and product IDs may have changed since the time of this writing. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. For latency/performance, rule of thumb would be 14 disks (1 HDD per physical CPU cores). VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. 9.0 and later See VMware vCenter Converter for what is supported. License Comparison - Install Base At a staging location to be later moved or deployed elsewhere easy migration of a live system from one server! Used for assistance with planning applications on virtualized infrastructure and later for more details. ) of (! Require `` exporting '' the VM configuration to 2vCPU, increase the number of physical available. For latency/performance, rule of thumb would be 14 disks ( 1 HDD per physical CPU, etc... 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