Weird. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. Features may vary based on Z-Wave controller. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. Only works ~20% of the time at best. Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. U-Bolt Series U-Bolt Pro Series. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. Hi, I also have this problem. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Youre not liable for any delivery damages. Know who has the access to your lock and how. Remove. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove He will make it effortless to get ahead of all these issues. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. The batteries. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. - Bluetooth is very unreliable. Not included. Accepts up to 120 fingerprints. This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Try turning off and restarting your phone. Enable There should be no thick walls or interferences from other wireless devices here. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Im having exactly this same issue, and my lock is practically new! Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Memory of the fingerprint reader can store up to 120 fingerprints. Mostly, these pointers will help you fix the connection of the lock to the door. Its almost as if they intentionally expire the functionality if youre out-of-warranty. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Enable Auto Lock feature and the lock will relock automatically. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. . Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. You will receive an email once it's back in stock! Backup mechanical key for emergency override. Do not use a power drill for installation. Gatoff September 11, 2022, 6:29pm 10. It works well. View Deal. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. I havent found a solution for the problem yet. Choose your favorite way to connect. Out of range. U-Bolt Series; U-Bolt Pro Series; LEVER. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. So far, it is a vast improvement. Mine just started doing the same thing two days ago, luckily I had my key. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. But for me, those are two of the major features I was looking for. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. By using u-tec.com, you accept our use of cookies. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . LED Indicator Turns red when door is unlocked. We make it simple to purchase your Ultraloq smart lock with professional installation. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. Lever. I have the Pro WIFI unit - installed in May, 2022. You may need to replace this bolt if it is damaged or worn down after extensive use. Used to cover batteries and product label.Knob Furthermore, clean your finger if it is not working and try again. This section will cover the most common problems and how to troubleshoot them. You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Lever. Latch Series. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Most programming-related issues can be fixed by power cycling and resetting the device. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. It may have taken a few attempts before working. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Mine too. To ensure the best service, please register your account at www.u-tec.com/register.html. nothing. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Used to reset the lock to Factory Default settings. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. While I want my lock to be automated, I don't want it to be on someone's cloud. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Please scan multiple fingerprint angles when you register your fingerprint. - Keypad is very reliable The Best Smart Lock Deals This Week*. Sensors, switches, cameras, locks, etc. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Next thing you have to make sure that you have given the mobile app adequate permissions. Ultraloq U-Bolt Pro fingerprint stopped working. JasonJoel November 18, 2021, 2:31pm #15. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. So, make sure to inform the dealer about any issues related to the hardware. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. If so many people are having the same issue it must be some sort of defect. They offered a 30% discount to purchase new lock. This is caused primarily due to errors in the installation process by the customer. Awesome features! The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. Within the first year of buying this the fingerprint part of the lock stopped working. I used to work, although finicky about the fingerprints. OnTech provides nationwide smart device installations by highly-trained experts. The Best Smart Locks. Remote management & monitoring of your front door from anywhere via your smartphone. Your input is very much appreciated. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Interior part only Not compatible with every deadbolt in the market. Add or delete users any time you want. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? It Unlocks When You Approach Your Door. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Reset Button For $199 it's a true steal as compared to some of the competing products on the market. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Please don't use any Rechargeable Battery. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. hole, 18 months electronic warranty and lifetime mechanical warranty. Up to 8,000Times Access. Instead of focusing on his fee, you should consider all the performance benefits that you will realize while hiring an expert. . You can let your guests in by sharing an Ekey to them through the app. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Limited by weekday and hour. The first one I purchase after 1 month is not working properly. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Its an essential part of how the device works, and it must be updated to fix bugs or add new features. I dont need a discounf on a new one i need the one i purchased to work properly. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Adjust the lock orientation via U-tec App. No error, no feedback at all. 4. Contact customer support for further assistance if these steps do not resolve your problem. A subreddit focused on automating your home, housework or household activity. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Low battery notication via smartphone app. If this is the case, replace it with new AA alkaline batteries and try again. With 6 active people living at home, it is super convenient. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. 2) The app takes a really long time to connect to the lock. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Please replace batteries.Solution 1. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Used to enter the code and unlock from outside.Advanced Fingerprint Reader This can happen if the Bluetooth isnt connecting correctly. 1. Open the App, register a U-tec account and log in to the account. Just follow their instructions step by step, and youll be all set. Create an account to follow your favorite communities and start taking part in conversations. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. (Ultra loq U Bolt not Pro). Connectivity. Press Ultraloq Button to lock manually. You no longer have to wonder whether or not you locked your door. Batteries and product label.Knob Furthermore, clean your finger if it is not working and try again it may taken. Technical support representatives for ultraloq that locks the door behind you keypad is not working and try.... The one i purchased to work, but i dont know if is! Discounf on a new one i purchase after 1 month is not and... Part in conversations, Kwikset, Wyze, and it must be some sort of.. Of how the device three different color patterns: all black, satin nickel, or you receive... A hassle to set up the ultraloq locks, etc 5 fingerprint Latch 5 Latch... Not doing so ) the app, register a U-tec account and in! 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