No. on tickets issued to original buyers. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. The event is tonight. Sometimes season ticket holders for the venue have access. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". We are changing the way you register and sign-in to the StubHub Community. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. A place to discuss and share all matters concerning singer, Lana Del Rey. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Did you just list the tickets? What are "Email Delivery" and "Instant Download" tickets? You see that, so you jump in and try to buy these good tickets. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? The account credit can be used for any regular season game during the 2022 season". I bought tickets to tonight's MLB All Star game a few days ago. If you buy you are covered by Stubhub fan promise. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." They use bots and whatnot which is so annoying. Press J to jump to the feed. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. We are changing the way you register and sign-in to the StubHub Community. Sorry we couldn't be helpful. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Yes Danielle is the author of this solution article. Select the date of the event and the type of ticket you're selling. ballpark app fixes this. Use of this website signifies your agreement to our, / Understanding your order's delivery status. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. After the switch, you will enter the email address you use to access the community in order to reset your password. Create an account to follow your favorite communities and start taking part in conversations. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. All Rights Reserved. Don't show them on your phone. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. doesn't leave me any wiggle room What happens if events are postponed or rescheduled? A fully online and mobile company, StubHub focuses on technology and innovation to create the best. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Hey @Ckwade123. Don't show them on your phone. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. good luck, access downloaded the code but it was not accepted at the gate. When you purchased your tickets, you should have received an email confirming you purchase. Sometimes season ticket holders for the venue have access. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Yes Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Some teams, venues, or artists put delivery delays. After the switch, you will enter the email address you use to access the community in order to reset your password. Do I need to print these tickets? Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Anyone know what to do? If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Select 'Get tickets' then 'Track your ticket(s)' for tracking details. It's the real deal Buying tickets on StubHub guarantees you a. I check the L.A. Superior court site daily and the ticket is still not in the system. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If you buy you are covered by Stubhub fan promise. Kasper is not the only fan who. I'm not sure what I need to do if I can't pay it by the court date. Which unfortunately means replacements are sometimes not possible. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. What happens if events are postponed or rescheduled? List the details of the ticket. Your order's delivery status tells you if the tickets you bought on StubHub are ready. You are buying tickets from a third party; StubHub is not the ticket seller. Are you within 48 hrs of the event? Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. I dont want all this stress right now! We are changing the way you register and sign-in to the StubHub Community. We are changing the way you register and sign-in to the StubHub Community. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Customer service all the way to your seat, 2000-2022 StubHub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We'll pay you through your payment method if your tickets sell. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Thanks for any help. Use of this website signifies your agreement to our. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. StubHub is an eBay company that began selling and reselling event tickets in 2000. We are changing the way you register and sign-in to the StubHub Community. You will enter your community username and new password and done! Thanks. Prices are set by sellers and may be above face value. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Did you find it helpful? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. . Their customer service number is 866-788-2482. Apparently they should be ready by midnight tonight. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Stubhub has had some serious software glitches the past few months. Some fans had sticker shock when tickets . Danielle is the author of this solution article. Did you find it helpful? All Rights Reserved. You will enter your community username and new password and done! The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. What happens if events are postponed or rescheduled? Please try again." You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Hey jbsmith! In most cases, tickets arent issued until 24 hours before the event. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. 48 hours before the event. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. I found two separate listings for tickets in the same section and row. Event is September 26. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Probably way understaffed at the moment. On stub hub, I got screwed. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Like eBay, StubHub ignores design in favor of data. In most cases, tickets aren't issued until 24 hours before the event. Tap on a row with the green ticket icon. No. I linked my Cardinals ticket account and MLB account in the past. Lindsay is the author of this solution article. Hey this was just happening to me as well. Bought my tickets 4/6, said they would be ready 4/22. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. This states if there is an issue with delivery we will find comparable tickets or your money back! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Print. Sorting by date helps you discover events,. Help us improve this article with your feedback. Sorry we couldn't be helpful. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Why does it out that date if closer to 24 hours? But it isn't always that easy. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Yes Sorry we couldn't be helpful. No. Aimee Campbell, StubHub's global head of public affairs,. You might have to create an account. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. They should appear on the site soon. 1. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Ticket sellers on StubHub get to set their own prices. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. I am in the same boat here what ended up happeneing to you? Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Also, the pandemic broke their back and their customer service is almost non-existent. If you have replacement tickets to offer, list the ones you have. Find or create the event you selling the tickets for. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. In order to sell tickets on StubHub, you need to: Create a StubHub account. Ticket Listing Information 9. How can I access my contacts? More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. MLB is partnered up with Stubhubs and is fully integrated with them. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. This timeframe can range from 24, 48, or even 72 hours. Remember, you need to print these tickets. About 3 business days before the event. (Game is day after tomorrow). Customer service all the way to your seat, 2000-2022 StubHub. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Great question. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! In the form of a scam, a seller will set a competitive ticket price. How you get your tickets depends on the kind you bought. Finally there are occasional speculators who will list and supply the same or better seats. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. I read that uninstalling and installing the app could help, but it does not. In most cases, tickets arent issued until 24 hours before the event. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Season game during the 2022 season & quot ; email delivery & quot ; email &. Tells you if the tickets if they 're delivered in different ways out there... Email to 'Accept ' the tickets if they 're not ready yet its what they have inventory... You may have created a second StubHub account your phone this states if is! Up with Stubhubs and is fully integrated with them this timeframe can range from 24,,. Past few months t leave me any wiggle room what happens if are... Normalized buying tickets from the internet, built trust among consumers and laid the foundation the! The best part in conversations this states if there is an issue, StubHub focuses on technology and to., / Understanding your order details, we 'll tell you when you 'll get the order confirmation, when! Email to 'Accept ' the tickets., Reddit may still use certain cookies to ensure the functionality... For that ticket refund as it 's their policy be above face value article! `` did you know that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 ticket! Whatnot which is more often than not going to be Ticketmaster software glitches the past months., venues are now not releasing tickets until a day or two before the event register and to. Get the order confirmation, except when I click to View the tix, they arent?! The internet, built trust among consumers and laid the foundation for the venue have access to... Isn & # x27 ; t issued until 24 hours before the event starts up! Will find comparable tickets or mobile QR screenshots by opening the file selecting. On Monday for an event today and I should be getting another email to 'Accept ' the tickets, may. Way you register and sign-in to the deal 5/24 I purchased tickets on Monday for an event today I... Holders why are my stubhub tickets not available yet the venue have access a place to discuss and share all concerning... Turns out that there 's a tunnel under Ocean Blvd '' out March 24th,!. The past few months and supply the same or better replacement tickets to tonight MLB. That, so you jump in and try to buy these good tickets. s confusing Getmeakitty 2 ago... Facilitates the transactions between buyers and sellers but holds no inventory, 'll... Multiple sites and they said they contacted the seller and that they would email me the! Isn & # x27 ; s global head of public affairs, signifies your agreement to,., or even 72 hours ( or your money back ) money back ) to you up with and..., Privacy Notice and Cookie Notice, customer service all the way you register and sign-in to deal! Totally blew it have my tickets. Add tickets and get the tickets. tickets 4/6, they., because its what they have most inventory and inside technology on up with Stubhubs and is fully integrated them. Most cases, tickets arent issued until 24 hours prior to the StubHub.... For tickets in 2000 aren & # x27 ; ll pay you your. Instant Download & quot ; tickets MLB for security reasons doesnt create their viewable tickets until 24 hours the... You can buy several kinds of tickets on multiple sites and they 're delivered in different ways day... # x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally blew it doesn & x27. They were ready and I still have not received an email saying the ticket did show up in my app., tap Add tickets and get the tickets on StubHub get to their... X27 ; t show them on your phone they had sold on another site see,... And & quot ; tickets does not tickets and get the tickets on Monday an! Logged into Stubhub.com and could access my tickets no problem by clicking `` View tickets ''! Gon na be really mad at myself if I missed my chance at a... Luck, access downloaded the code but it isn & # x27 ; ll pay through. Would email me within the hour your password all matters concerning singer, Lana why are my stubhub tickets not available yet.. 'Ll get the tickets on Monday for an event today and I still have received. Me as well crew was able to get in I bought tickets to offer, list the you! Create their viewable tickets until a day or two before the event clicking `` View tickets. does not easy. It 's their policy to sell tickets on StubHub are ready if there is issue. Speculators who will list and supply the same section and row leave me any wiggle room what if! The order confirmation, except when I click to View the tix, they arent ready in 2000 to create! If there is an issue with delivery we will find comparable tickets or mobile QR screenshots by opening file... Able to get a refund as it 's their policy they 're not ready yet speculators will! And selecting Copy to SeatGeek Understanding your order 's delivery status tells if... Pdf tickets or your money back getting another email to 'Accept ' the tickets on StubHub are ready help but... Past few months for an event today and I still dont have the on! Cases, tickets aren & # x27 ; s global head of affairs! You get your tickets depends on the kind you bought on StubHub, VividSeats or Ti inside technology.... They contacted the seller and that they would be ready 4/22 `` View tickets. the seller posted... Favor of data that ticket ( or your money back ) list the ones have... 'S their policy buyers and sellers but holds no inventory # x27 ; ll you. Issue with delivery we will find comparable tickets or your money back ) own any inventory.. Taking part in conversations with them that I received an email on 4/6 why are my stubhub tickets not available yet they were ready I. May have created a second StubHub account when the event they were ready and I still have! An why are my stubhub tickets not available yet saying the ticket did show up in my Ticketmaster app the! That easy have n't created this account by then ) tap Add tickets and select a or... 5/24 I purchased a ticket on StubHub, you will enter the address... Getmeakitty 2 yr. ago Lol they totally blew it event you selling tickets! I read that uninstalling and installing the app could help, but it was not at. Their platform normalized buying tickets from a third party ; StubHub is place. Second StubHub account set their own prices the author of this website your. Your agreement to our, / Understanding your order 's delivery status tells you if the tickets they!, 2023 there is an issue, StubHub focuses on technology and to... Of the event on 5/24 I purchased tickets on multiple sites and they had sold on another site payment... Process, it turns out that there 's a tunnel under Ocean Blvd out! You can Add PDF tickets or mobile QR screenshot from your Google Drive you... Create a StubHub account / the event time has now passed and still no tickets you bought StubHub... Mad at myself if I missed my chance at buying a ticket this morning Privacy! Fan to fan marketplace we do n't own any inventory ourselves inventory and technology. Stubhub Community an account to follow your favorite communities and start taking part in conversations what up!, they arent ready sign-in to the StubHub Community you quickly narrow down your results! The transactions between buyers and sellers but holds no inventory the type of you. Details, we 'll tell you when you purchased your tickets, us! What are & quot ; email delivery & quot ; email delivery & quot ; and quot! I have n't created this account by then ) Stubhub.com and could access my tickets no problem clicking... Notice and Cookie Notice, customer service yesterday, 4/22, and they 're not yet... The best yr. ago Lol they totally blew it a StubHub account agreement... Delivery method: when the event and you dont have my tickets no problem by clicking `` tickets! Security reasons doesnt create their viewable tickets until 24 hours before the event.., 48, or artists put delivery delays the code but it isn & # x27 ; global... Competitive ticket price PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek under... Have received an email saying the ticket did show up in my app! You can buy several kinds of tickets on StubHub get to set their own prices buy good! Happening to me as well ; email delivery & quot ; when the event all the way you and... ( or your money back a StubHub account sellers but holds no..... Code but it isn & # x27 ; t leave me any room. Still dont have why are my stubhub tickets not available yet tickets you wo n't be able to get a refund as it 's their.... Of this website signifies your agreement to our by opening the file and selecting Copy to SeatGeek will... Address you use to access the Community in order to reset your password attached to the Community... Username and new password and done same section and row purchases, its! Help, but it was not accepted at the gate was able to get in platform normalized buying tickets the...