been purchased via Ticketek, the nominated ticket resale platform is Ticketek Marketplace (https://marketplace.ticketek.com.au/). When tickets are no longer available the event will be displayed as Allocation Exhausted.". I also purchased ticket insurance. Change of mind is not an approved reason. 2. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. This April 7-15, the Gold Coast transforms into a Swimmer's Paradise for the 2023 Australian Age Swimming Championships! When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. What will happen if the barcode is sent to a non-smartphone? Melbourne Victory v Western United. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Postponed and Cancelled Events. Welcome to /r/ALeague, the forum for all Australian and New Zealand football. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Ticketek Contact Centre. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. They will be assigned the seats nearest the original purchaser. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. Cannot fill in request form as the event we have paid to go and see is not in the dropdown menu so the form will not submit. Will the event be reserved seating or general admission. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Buy your tickets for Sydney FC's home ISUZU UTE A-League matches now. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. The AFL is a National Affiliate of the Companion Card program and we agree to provide an admission ticket for the cardholder's companion at no charge. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. $225.00 . Ticketek Online Terms of Use and Privacy Policy. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. Can I request a refund if I change my mind about attending the event? If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? For . Can I use more than one Ticketek Gift Voucher in the same transaction? 4 0 obj New South Wales / Australian Capital Territory, Refundable Tickets Terms and Conditions of Sale. . The app is built for the iPhone, although it will run on an iPad at iPhone resolution. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. to collect tickets. Children aged 3 and under as at 1 January 2014 are entitled to enter the ground at no charge; however they must not occupy a seat. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. As for getting any response I seriously think my stove would have answered me quicker than Ticketek.. There are many ways you can redeem your Ticketek Gift Voucher. There are no guarantees. Find out more about. I checked with AFTERPAY and they confirmed acct is ok, so it appears the problem is with the Ticketek site. You now have the option to have your sign in details remembered for your next visit. If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! I have news.. AFTERPAY worked .I experimented with the print option field. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Black - $32 / $27 / $12 / $76. I have brought tickets and all three were on section 301. 2 0 obj If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. Accessible Seating Tap "Add to Passbook" at the bottom of your mobile ticket. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. To make a group booking to the new reimagined one-part production, visit the Ticketek groups booking page, call the number below or email groups@marrinergroup.com.au. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: Centrelink issued: Pensioner Concession Card (PCC)*, Department of Veterans Affairs card or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, Centrelink issued: Health Care Card (HCC)*. SYDNEY SIXERS TICKET INFORMATION. If you purchased online or through our call centre please contact Customer Service for further assistance. How do I update my credit or debit card details once they have been saved? 16 years Juniors must be 16 years or under. For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. If you require a refund & you are eligible for one, NRL Travel will arrange this for you. This production features musical theatre performers appearing as themselves. Has anyone been able to get their Ezy ticket reissued with a new code? Were you really laughing your arse off at your own question? ticketek junior ticket agebrumate customer service. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Who can use a Family ticket? . How do I subscribe to receive My Ticketek emails and/or SMS? When attending the event ensure you can present your card on request. ticketek junior ticket age. More details will be available in early 2022 regarding specific timings. The presale password must be entered in the password box on the Ticketek event page to purchase tickets via the presale. For select events, our hours of operations may vary. How do I save my credit or debit card details? If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. They gave no customer support. Children 3 years and under. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. . Any junior without a pre-purchased $0 ticket will not be permitted . Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. Wondering if I can add one more person to the booking and not be charged another fee? A child under the age of 3 is considered a lap child. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. The user will not be able to view the ticket. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm National Rugby League - Rabbitohs. Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Children aged 4-14 as at 1 January 2014 are eligible to purchase a junior ticket. Yes, you are able to use multiple Ticketek Gift Vouchers. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase.

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