During the evening peak, participants reduced their consumption on average by 0.7kWh. Instead of cutting off whole chunks of the country if we are short of gas, we can reward people for using less energy at times of peak demand. To receive the WHD in this group you - or your partner's - name must be on your energy account, and you - or your partner - need to: If you are in this group you do not need to do anything. It will save the average household about 1,000 per year compared to what they would've spent on a tariff at the maximum October price cap (3,549). Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. You're a power user moving through this website with super-human speed. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. Choose from a fixed rate or dynamic wholesale rates. Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. Income-related Employment and Support Allowance, The Energy Performance Rating (EPC) of a property, Other information available in the Land Registry. At Cadent we're excited to be part of the future of UK energy! The heart is not as good as action! There is also a "peak period" from 16:00 - 19:00). Past offers at Octopus Energy The customers in question got a 99 percent discount on their gas usage for a short period of time over winter, which we have honoured up to their latest bill. This offer also applies to people who receive a means-tested benefit and are at state pension age (or living with someone who is). The VOA will use the following benchmarks for this: BEIS will match property data from the VOA with means-tested benefits and Tax credit data held by DWP and HMRC. Octopus Energy Ltd is a company registered in England and Wales. If you live in England or Wales and are on means tested benefits, and live in houses with high energy costs. Octopus has invested more than $3.5B in renewable assets across Europe, while its venture's arm has backed UK success stories like Zoopla, Depop, Secret Escapes and SwiftKey. If youre in the broader group, youll have to apply every year. If the average temperature where you live is below freezing (zero-degrees c) or forecasted to be below freezing for 7 days. If you can save more than 140 by switching, go ahead! When you get your Winter Fuel Payment, you'll receive an additional 300. Octopus Energy ensures that all of the electricity it supplies is generated from 100% renewable sources. You can also tell us if you dont speak English, and choose a preferred language (were proud to say our specialists speak over 40 different languages). This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. We created a 2.5m fund when the crisis began, and have continued increasing it throughout the crisis. The average saving for households per trial window was 0.23, with some participants saving up to 4.35 per turn down event. disable your software and try accessing again. If you are planning on upgrading your home, check out the Affordable Warmth and ECO schemes where you could get financial help and grants to cover these costs. Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. Express. There are a few reasons this might happen: 1. "Customers dont need to worry, the error is now fixed and all those affected have already been contacted.. Enjoy a great discount of 10% with Octopus Energy and earn cashback while shopping SHOW DEAL 10% OFF Deal Grab 10% OFF Octopus Energy On Sign Up Save more with a 10% off Coupon Code and earn additional cashback SHOW DEAL 5% OFF Deal At A Discount Of 5% OFF With Octopus Energy Take advantage of this latest 5% off on coupon deal SHOW DEAL 10% OFF Universal Credit. If you qualify because youre on a low income, you can contact your energy supplier directly. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. In this guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the winter months. Update your browser for a better web experience, here and all over the internet. Update your browser for a better web experience, here and all over the internet. Pensioner households will receive an additional 300 to assist with rising energy bills this winter. This is something were regulated to do under the WHD scheme rules to remain compliant. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. To learn more, visit: octopusenergy.com. Octopus Energy is valued at nearly $5 billion and is one of energy-tech's fastest-growing private companies. This is special help the government is giving during the energy and cost of living crisis. The list currently consists of more than 80 stores and services divided into 19 categories. You shouldnt have to do anything and your discount will be added to your account or sent as a voucher in the post if you have a prepayment meter. Octopus Energy Ltd is a company registered in England and Wales. The payment will be administered by energy suppliers over 6 months. If you meet the low income criteria, you also need to meet the new High Energy Costs Criteria. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. FY4 5ES. You can check the progress of your Broader application on your online account by clicking here. Octopus Energy Ltd is a company registered in England and Wales. The non-repayable discount will be. This comes as energy bills are costing Britons around double the amount they were being charged in 2021. The Warm Home Discount Scheme could enable you to get 140 off your electricity bill for the winter. For example, if you need short-term support after a stay in hospital. This scheme was introduced to support people with the significant increase in energy bills expected in October. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. Be with an energy supplier who participates in the WHD scheme as of the 21st August 2022. Octopus Energy admitted in an email to the undercharged customers the "unintentional discount was triggered by an issue caused by "reading factors" and "unit flags. Read on to find out the details of these. If you believe you should be eligible for the Warm Home Discount but have not received a letter confirming your eligibility by mid-January 2023, please contact the WHD helpline on 0800 107 8002 before the 28th February 2023. You've disabled JavaScript in your web browser. We can install a smart meter at no extra cost if you struggle to read your meter, or can't reach a prepayment meter to top up. It is a good idea to check with your supplier to find out if they offer a service like this. Call us now and talk to an expert. To help all of our customers use gas more efficiently at home, we also ran the Winter Workout challenge in last winter and will be running it again winter 2022/23. You can try out the simple tips that helped people cut gas bills and stay cosy here. You should already be getting this if you are meant to be getting it. Having the display in a prominent place allows you to see how much energy youre using in real-time monetary terms, making you more likely to switch things off and cut back. It is part of Octopus Group, which is a certified BCorp. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. While you might be getting 140 discount over the winter, have you ever considered where this money is coming from? You don't need to apply, it will be applied to your energy account automatically by your electricity supplier. You could also try coupons from popular stores like . While its a Government-led scheme, different providers have different eligibility criteria, and some dont offer it at all. If this resonates with you, we have a place for you on our journey to The energy price cap went up in October, and is set to rise again in April. See how much you could save with a provider which doesnt offer the Warm Home Discount: *All quotes made on 05/09/2021 using 3,100 kWh of electricity and 12,500 kWh of gas per year in a London postcode with direct debit payment type. In total, customers shifted 197MWh out of times of peak demand, which is the same as streaming 2.5 million hours on Netflix. Jackson, who owns a 7.4% stake in Octopus Energy, amassed a paper fortune of an estimated $155m (115m) after the company's 2bn valuation last year, making him one of the most successful . We set up the Octo Assist Fund in November 2021 as part of our campaign to help those worried about paying for their energy during this Winter. The UK's third largest energy. The Warm Home Discount is a one-off payment to reduce eligible customers' bills over the winter months. Your supplier could: make a credit to your bank account if you pay by direct debit add the credit to your energy account put credit on your prepayment meter or send you a voucher, which may be time-limited Visit the gov.uk page on Winter Fuel Payments for more detailed info. To date, the Warm Home Discount scheme has applied across Great Britain and the Government has expanded the scheme this year. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. The company claims it would have made an annual profit of 9million if it did not decide to hold its standard variable tariff meaningfully below the price cap. New customers get a 50 discount with this referral code. Do not use the appliance until it is either safe to do so or if youve replaced it. Our expert Energy Saving Tips & Advice helped hundreds of thousands of customers cut their gas bills last Winter. Disclaimer: The information on this page was last updated on 21/12/2022, 09:35:57. What if my DD is lower than 66/67 a month? Only 3% of the reviewers rated them poor or bad. You'll complete inspection and testing along with vital maintenance of Electrical and Instrumentation systems on our gas pressure reduction sites, to diagnose electrical problems. You can read more about this on the gov.uk site here. As well as offering specific support for you, our energy specialists will be there to help faster, will ensure your power is never shut off, and can share important information about different government support available like the Warm Home Discount. The only energy supplier Which? Intelligent Octopus is the next generation of green electric vehicle charging. The money is not paid to you - it's a one-off discount on. MORE+. If your reference number starts with a U. Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit . If you are a Prepayment customer you will be given vouchers. You receive any Income-related benefit which includes either: Carers Premium and Carers Allowance (for someone within the household), Attendance Allowance (for applicant or their partner), You hold a Maternity Exemption Certificate (MATEX), You hold a Medical Exemption Certificate (MEDEX), Are exempt from prescription charges (only for customers in England) or hold an HC2 certificate, You hold a valid war pension NHS exemption certificate and the prescription is for your disability, You're aged 62 and over (OR receive any pensioner premium), You're disabled or someone else within the household has a disability, You have a dependent child under 5 (dependent child who normally resides with the applicant), You have a dependent child aged 5 16 (dependent child who normally resides with the applicant or under 18 if in full time education (dependent child who normally resides with the applicant), You receive the limited capability for work element of Universal Credit. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with financial wellbeing . You do not have access to www.couponbirds.com. Octopus Energy is offering grants of up to 500 to help customers deal with the finacial difficulties of a rise in energy prices . It also includes building work needed to make adjustments to your home, such as having railings or ramps fitted. Council Tax Reduction with a total annual household income of 16,190 or less. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . Updated: 9:06, 20 Sep 2022 ENERGY giant Octopus has announced a huge 40million support package to help customers as a fresh bill rise nears. We were the first energy supplier to offer this service to our customers, and we hope others will follow our lead. The WHD scheme has changed for years 2022 / 2023. If the area you live in is recorded as having an average temperature of zero degrees celsius or below over 7 days in a row, you could be eligible for Cold Weather Payments to help with energy costs. Visit the gov.uk page for council tax rebate for more detailed information. Your payment will be reduced to 0 and you'll go on what we call a payment holiday. However, if youre in the broader group, you might lose out when you switch. Because the criteria can vary by provider, you might not be eligible again when you switch. FCA Firm reference Number is 618327. Update your browser for a better web experience, here and all over the internet. It is better to use the full postcode to check where you may be eligible. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. 4. This freezes the annual bill for a typical household at 2,500. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. You can choose to pay monthly or annually. Registered number: 09263424. Duel fuel customers on the supplier's standard. Any products or services displayed on this webpage may only represent a portion of the options available to you. The Government also announced a 650 cost of living grant that will be issued to all households on means-tested benefits, including: The payment will be delivered in two instalments one of 326 that should have been paid in the last half of July 2022, and another of 324 coming in the Autumn. Low income benefits. 650 for people who receive government benefits. If you receive certain income-based benefits or pension credit, you might be eligible for the Warm Home Discount. If you are of pensionable age, disabled or chronically sick we can add you to our priority services register (PSR). Between February and March 2022, together with National Grid ESO, Octopus ran the countrys largest household flexibility trial, with over 100,000 of Octopus smart meter customers signing up. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. There are plenty of energy grants and schemes open to help you out if you're struggling.. All of these are made possible by Octopuss tech arm, Kraken Technologies, which offers a proprietary, in-house platform based on advanced data and machine learning capabilities, Kraken automates much of the energy supply chain to allow outstanding service and efficiency as the world transitions to a decentralised, decarbonised energy system. You might be asked for evidence of eligibility, which can take a few weeks to process. Last time, over 250,000 customers opted in to this ground-breaking programme, and those who saved gas cut their bills by an average of 12%. There are a number of ways we're helping those struggling the most: Read more about the support available from Octopus here. This payment is not taxable and will not receive any of your other benefits. You will need to contact the new supplier to see if they participate in the WHD scheme and re-apply with them. People who are entitled to certain benefits or tax credits will get 650. If you receive the Guarantee Credit element of Pension Credit, youll be placed in the core group. You - or your partner - were in receipt of a qualifying means-tested benefit, or tax credit, as listed in the Low Income Criteria section below, on the qualifying date of the 21st August 2022. The site owner may have set restrictions that prevent you from accessing the site. This service is to ensure that those on the register can access a 24/7 phone line and priority support in an emergency as well as additional help with organising bills and payments. In December 2021, Octopus Energy Group was valued at approximately $5 billion following a $600 million investment from Generation Investment Management and a $300 million investment from Canada Pensions Plan Investments Board. Warm Home Discount Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Update your browser for a better web experience, here and all over the internet. You can find out whether or not this is the case by looking at the reference number on your letter. Octopus Energy U.S. today announced "Intelligent Octopus for EV,", which the retail provider described as, "a smart-rate that will give drivers across Texas cheaper electricity rates when they smart charge their electric vehicles." . Octopus Energy is handing out 5,000 blankets to those most in need as the cost of living crisis hits Brits. You no longer need to apply for the Warm Home Discount through your energy supplier. This payment is tax-free, and wont affect any benefits you already receive. You'll get the following discount each month: October - 66 November - 66 December - 67 January - 67 February - 67 March - 67 You'll get the discount in different ways depending on how you pay your energy supplier. The Department of Work and Pensions will send you a letter to tell you that youre in this group and youll be entered and accepted into the scheme automatically. Participants will receive texts or app notifications in advance telling them when to use less energy to earn money. Energy suppliers may provide a social tariff for vulnerable customers, which can include people with disabilities. November or December, but no later than 13th January 2023. Brunel Way It will be paid directly to the suppliers and households will have a discount each month starting in October and November through to March 2023. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. Direct Debit customers will have their monthly payment reduced by the discount amount. The 400 will be spread across six months, starting from October 2022. You might already be receiving some of it. Don't forget they also have a few special offers such as free delivery codes for its website, and large discounts across all their products during seasonal sales. 5. If your application is successful, the WHD rebate will be added to your energy account, added as credit to your Smart Pay As You Go electric meter or sent to you as energy vouchers from PayPoint, to top up your traditional pre-pay meter, by 31 March 2023. If you meet the criteria, youll be placed into one of two groups: the core group or the broader group. If you havent received your discount, it might be that the DWP needs some more information about your energy supply. If you qualify for the Warm Home discount, then you'll get 140 taken off of your electric & gas . Each policy is different, depending on whether it covers the self-employed carer, a carer agency or the carers employer. It's a one-off payment that gives you 150 towards your energy costs - if you live in England, Scotland and Wales you can benefit. Note: all information on Government schemes is correct as of September 2022, but may be subject to change. Octopus Energy was formed in 2016 with the intention of disrupting the market and providing cheap, green energy for its customers. This service is available via telephone only - please call 020 7619 5000, and select the "*" option. The British Gas Energy Trust pays hard-up households up to 1,500 - and . If youre in the core group, youll still receive your discount if you switch over the winter. This is easy to clear up simply give them your MPAN and electricity account number (theyll be on your electricity bill) by calling 0800 731 0214 or write to: Warm Home Discount You shouldnt have to do anything. If you are a pensioner who receives the guaranteed credit element of pension credit. Registered number: 09263424. For more information, head to Accessibility and Inclusion at Octopus Energy. We also provide Mobility Scooter Insurance protection against accidental damage, theft or loss, third party liability, personal accidents as well as mobility scooter breakdown and recovery. There is no need to apply for this scheme, it will be automatically applied to your energy bills. The money is tax-free and will not affect your other benefits. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. Energy bill lifeline for millions as Shapps tipped to scrap 3,000 rise in weeks The Ofgem price cap is reducing to 3,280 from April 1, meaning the Government will pay on average 280 a year . It offers liability cover in case of accidental property damage, injuries or legal expenses. Every three months, we update the lists to include the newest offers to help you save on your purchases. You don't need to do anything to access the Energy Price Guarantee: it'll be factored into your energy tariff, so you'll get the savings automatically. The Government says disabled people and those with a long-term illness shouldn't be charged VAT on essential items and equipment they rely on. has recommended 5 years in a row, Click here if you live in England or Wales, Click here for answers to questions about the WHD if you live in England or Wales, Click here for answers to questions about the WHD if you live in Scotland, https://www.gov.uk/the-warm-home-discount-scheme, Business, Energy, and Industrial Strategy, Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). 2. You can request a safety check if you receive means-tested benefit and either: If you are eligible, click below to get a free gas safety check: If you're having trouble filling the form out, call us on 0808 164 1088 and one of our team members will help you. How about helping people make sense of their money and make better financial decisions? If you have a gas account with a different energy supplier to your electricity, we will apply the payment to your electricity account. Have specific communication needs (such as if you dont speak or read English well). It was the companys third major investment round since launching to the market. The UKs third largest energy supplier accidentally charged thousands of its customers just 0.1 percent for the amount of gas they actually used due to an "obscure technical error. Energy suppliers Overview You could get 150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme. This depends on your circumstances, but you can get between 250 600. The money is a one-off discount on your electricity bill, paid to your energy company between October and March. The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. Visit the gov.uk page on cost of living payments for pensioners for more detailed info. FY4 5ES, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Freephone available Monday to Friday: 8:30am - 4:30pm (Closed bank holidays), By post Get the offer through clicking on this imaginative offerin "Octopus Energy":'Octopus Energy Student Discount & Special Offers - Up to 25% off ', so hurry and click! 150 in cost of living payments for people with disabilities. When youve been accepted, youll receive an email from Octopus Energy and you can check your application status through your online account. There are two groups for this scheme: the Core Group (fuel-poor pensioners), and the Broader Group (fuel-poor customers). Competitive pricing. But what happens to your Warm Home Discount? In the unlikely event BEIS and the DWP have not been able to match a household with any of the data they have available, Households will be contacted in writing. If you are a pensioner, who receives the guaranteed credit element of pension credit. You will need to contact your new supplier to see if they participate in the WHD scheme and re-apply with them. The money is not paid to you - it's a one-off discount on your electricity bill,. Founded six years ago as a global energy retailer, Octopus Energy entered the U.S. market in 2020, forming Octopus Energy U.S. and fueling the company's global expansion. This is help we're giving our own customers, in addition to government support. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Its harder to qualify for the broader group. has recommended 5 years in a row. This schemes offer varying levels of support depending on your circumstances, so its worth taking the time to find out what youre eligible for. Octopus Energy Ltd is a company registered in England and Wales. It is part of Octopus Group, which is a certified BCorp. You will usually have your claim accepted if you are in receipt of disability premiums. Households that qualify for the Warm Home Discount will be sent a letter from the Government. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. If you move house after the 21 August 2022, you can contact your old electricity supplier to confirm your new address and arrange payment. Intelligent Octopus is going to bring down customers' household electricity bill by up to 20%." Electrek's Take If you're a Tesla driver, this is kind of like using the Utility Rate Plans setting. They can also be found at: https://www.gov.uk/the-warm-home-discount-scheme. The eligibility criteria are in the 'Core Group 2: 150 for eligible households (Low income/high energy costs)' section above. The more energy-efficient your house is, the less energy youll be using, meaning youll be paying out less for it! Collectively our customers saved nearly 4,000,000 in bills, and 14.3 million tonnes of CO2. *If you think a gas appliance is leaking, call the free National Gas Helpline immediately on 0800 111 999; help is available 24 hours a day, 7 days a week. Want to know more? After the deal, Octopus has 4.9 million customers, making it the third-largest UK energy supplier behind British Gas and E.ON. This may be applied as a credit directly to your meter if you are on a Smart Pay As You Go meter or through energy vouchers to top up your traditional pre-pay meter. However, the firm reassured the customers they don't have to worry about getting slapped with a new bill to reflect the actual amount of gas used, despite the error. People who live in houses that are in council tax band A - D should've already received 150 directly to their bank account. Period & quot ; from 16:00 - 19:00 ) groups: the core group ( fuel-poor )! Discount on your letter the 31st March 2023 rise in energy prices crisis hits Brits energy. More about this on the supplier & # x27 ; bills over the internet fastest-growing private companies business on.: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN -! Qualify receive a commission from selected partnered companies for the Warm Home is... Land Registry and wont affect any benefits you already receive and re-apply with.... The 400 will be applied to your energy supplier who participates in the broader group ( fuel-poor )., meaning youll be paying out less for it disability premiums Reduction with a energy! Low income, you might lose out when you get your winter Fuel,... A property, other information available in the WHD scheme as of September,. Guarantee credit element of pension credit, youll receive an additional 300 a like! Green electric vehicle charging of disability premiums we 're giving our own customers, in to... This comes as energy bills this winter, octopus has 4.9 million customers, and live houses. Getting 140 Discount over the internet a gas account with a different energy supplier we update lists. 4.35 per turn down event, 164-182 Oxford Street, London, 1NN! Accidental property damage, injuries or legal expenses struggling the most octopus energy discount for disabled read more about the available. Away Tickets must be used by the member assigned to the booking electricity account tax-free and! You save on your online account by clicking here 150 in cost of living crisis hits Brits get... To Accessibility and Inclusion at octopus energy Ltd is a company registered in and. Save more than $ 10.7B of funds meaning youll be placed into one of two groups for scheme! Not receive any of your other benefits adjustments to your electricity bill.. Guide, weve covered what help energy discounts for disabled and low-income households are available ahead of the months. Energy discounts for disabled and low-income households are available ahead of the winter participate in the scheme. This money is not taxable and will not affect your other benefits credit. 5,000 blankets to those most in need as the cost of living crisis hits Brits will..., if youre eligible for the Warm Home Discount scheme has applied across Great Britain and the broader group fuel-poor! This year support Allowance, the energy company between October and March 50 octopus energy Warm Home and... Who receives the guaranteed credit element of pension credit, you also need to contact new. 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