At $499, it's expensive -- closest to the Nest Secure Alarm System in terms of style and . You place the sensors in different rooms so your system can maintain a consistent temperature everywhere as well as target your preferred temp to the room you are in, rather than just heating and cooling wherever the thermostat is. I did scuff up the sensor thinking that it had a second protector, or that the main sheet wasn't supposed to have a cutout. Yes, its attached to the scratch guard film. These include smart scheduling, smartphone app control to adjust the temperature remotely, and automatic temperature adjustments using a built-in sensor, geofencing, and a connection to your local weather. Wash micro fiber cloths? Since my screen sheet was so perfectly fitted, I had no idea it was even there. Add To Cart. If you cannot find an edge to lift, I'd take a break and revisit the project, starting at another place along the edge. It was stuck right to the glass. Its meant to be removed. As Ive said, the main reason to buy an Ecobee is the remote sensor integration, and theres lots of competition here, with Nest, Wyze, and Honeywell Home all offering remote sensors. Make a dedication. Press question mark to learn the rest of the keyboard shortcuts. Choose from Siri or Alexa as a built-in assistant, Works as a security system hub and smoke alarm monitor, Works with HomeKit, Alexa, and Google Assistant, Smart Home & Away Sensing where the thermostat uses its sensors and geolocation of you and your household members smartphone (which is opt-in), Smart Scheduling preset Sleep, Home, and Away schedules that adapt when the system senses you arent there, and a Schedule Assistant that monitors your behavior and suggests schedule changes (but doesnt automatically implement them). By enabling eco+ smart features, your smart thermostat can help you save up to 26% or $284 ($388 in Canada) on your annual heating and cooling costs. ecobee. But here's the thing. It would be better if it was more robust, but it's not. This feature only works with a $5 monthly subscription, which also adds smoke alarm detection and freeze detection to your thermostat (smoke alarm detection is only on the Premium model as it has a microphone). Oh gosh, I hope its okay because I took it off. Don't feel bad - this exact thing recently happened to me. ecobee Smart Thermostat Premium with Siri and Alexa and Built in Air Quality Monitor and Smart Sensor. If you go for the big peel first, it might take the bean sensor film with it ELS123456 10 mo. This isn't a problem for the proximity detector cover as it is fairly obvious without instructions and comes off easily. The plastic film market is expected to register a CAGR of 3.27% in the forecast period. This post saved my life (or my ecobee at least). Use a hair dryer, the heat melts the glue and leaves no residue. Pretend to be a surgeon holding a scalpel. ecobee Logos CEO Headshots 7.7 MB By using our brand assets you indicate your acceptance of our Copyright and Trademark Licenses conditions and you understand that a violation of these conditions will result in the termination of your licence and/or permission to use our brand assets. Don't go crazy. Ecobee SmartThermostat review: Alexa features Like. (Well have to see if its any better than the Ecobee4 as a music speaker, though.). Confusing the issue even further is that the edge of the protective covering goes to the very edge of the screen's surface right up to, BUT NOT BEYOND, the tiny groove running around the entire edge. From https://www.reddit.com/r/ecobee/comments/6c7ieo/scratches_on_front_of_ecobee_4/dhy7onn?utm_source=share&utm_medium=web2x&context=3. So, if thats important, you might prefer the T9. Not inclusive of impacts delivered by eco+. Heavy Duty Surface-Protection Fabric. To learn more or opt-out, read our Cookie Policy. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. This is just a protector for the screen while it ships. Then again I don't want to risk potentially scratching it more if there's not a second layer of protection. I understand that a detailed conversation helping those with a not-so-obvious, seemingly mundane, issue with potentially serious consequences can appear as complaining from afar - especially to those who don't have the issue, don't need help, and don't find themselves in a situation where they do. It seems Ecobee had good people designing the various parts of the user experience but a bad UX manager overseeing it all - especially with so many holes in the otherwise great experience. I contacted ecobee support and sent them pics, complained that everyone would see it all scratched up and they sent me a new device. SmartThermostat with whole home sensors. This post replaces a long and frustrated one I had entered calling for help re a problem with the removal of protective screen cover sheet. It also ditches the infuriating fiddly slider control you used to have to deal with to manually change the temperature, replacing it with a much more intuitive scrollable temperature wheel with the added option of plus and minus buttons. and our Were here to help when you need it, with human support that exceeds expectations. Condition: Used / Brand . Thanks! But now, hardware retailer Lowes has apparently asked Zatz to hold its beer by publishing a complete product page for the new glass-covered Ecobee SmartThermostat with Voice Control onto the web. Countless other venues that fill a raft of diverse needs. If I had received one, the app should have provided tips on how to improve it. This item: EcoPlanet Bio-degradable Plastic Mulch Film Gardening Farming Film Outdoor Garden Landscape Weed Barrier Blocker Fabric (Type A) (1 Mil, 2.7 feet x 200 feet) $26.99 Only 7 left in stock - order soon. I ripped it off, the film stayed in place but I used a finger nail to peel it up. And if the pricing on the Lowes Canada website is right, itll be priced similarly to Nest too: CAD$329. EDIT - well getting a replacement approved was super easy, chat support and a quick photo. Privacy Policy. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and all leading smart home ecosystems. That block required a lot of force to remove but didn't remove the protective layer below it. The plastic on this lens is very soft, so it is possible that it can be scratched, but it doesn't affect its ability to sense occupancy. The film for cutting is drawn (wrinkle-free) over the curved clamping surface and fixed in the clamping slots at the front and rear of the device by means of gummed . When I pull the tab the guard came too. I had scratches on an Ecobee 3 the same way. 2.2.2 Domestic waste collection bag Guess I'm old school. Width: 47 mm. You can manually switch to Away on the thermostat, add a 4-degree setback to a voice triggered Routine (Alexa, Im leaving), or create a HomeKit or SmartThings smart home automation that does the same when you lock your door or close your garage door (then do the opposite when you come home). Probably took a good 15 minutes to clean it off. It did have a scratch guard. Enable the following eco+ features to maximize your energy savings, enhance your comfort, and make a positive difference on the environment. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. If you choose to enable Alexa voice control on the Smart Thermostat Premium you will need to agree to Amazon's conditions of use. Even more surprising is that there are some scratches on the plastic of that window. Thank you. All Rights Reserved, Ecobees new thermostats are its best yet, Smart Thermostat with Voice Control since October of last year. A subreddit for ecobee and all their smart home products. I think the key problem is the way they stuck the protector sheet to the glass screen. 2021 and 2022 ENERGY STAR partner of the year. White body. , . So, there you have the full story. Lights up when you speak the . If you do manage to find a a lift-able edge, it should lift easily. As my colleague Dan Seifert said in his review, living with the T9 isnt quite as nice of an experience as it is with Nest or Ecobee., Ive already discussed the Nest comparison, and the Ecobee and Nest thermostat world is as divided as the Android and iPhone worlds people seem to love one and hate the other. Made of woven polyethylene fabric, this is the most puncture -, abrasion -, and tear-resistant surface protection we offer. To wit: The main screen protective sheet is adhered so intensely to the actual screen that a massive pull on the tape block splits the block for some, rather than lift the protector sheet to which it is attached.Ecobee needs to change the protection sheet's design so it comes off easily without the need for a heavy duty block handle to rip it off.So, if the block splits on you when you pull it, what you will see is simply the remnants of the block sitting on top of the screen with no indication that those remnants are actually sitting on the large screen protection sheet that also has to be removed. Make cutouts at its edges without adhesive so users can simply grab and pull. Thank you for only making me have a panic attack for 45 minutes! Scraped it off and had a bunch of gunk left. The new indoor air quality feature on the Premium model had limited use in my testing. It pre-heats and cools your home so its the perfect temperature when you arrive. Where you successful taking the SCREEN GUARD off? 0 coins. Comes with smart speaker and remote sensor. Also, if you need the utility of remote sensors in your home, Ecobees are better than Nests, which only measure temperature and you have to program individually. I only figured out what was going on with that stupid sticky double-tab because I had a second thermostat. Summary. I tried using a razor blade to remove and not its just scratched to hell. . What is this delicate plastic film on my ' SmartThermostat with voice control' I've tried to take it off with just my finger nail and now there are scratch marks all over it. I had the same issue with the removal tab. Page 4: Using The Touch Screen. plastic film ( polyolefin shrink film )( pof shrink film ) united kingdom: dadri - sttpl (cfs) kgs: 691: 149,720: 217: nov 21 2016: 39206999: other plates, sheets, film, foil and strip of plastics non cellular and not reinforced laminated supported or similarly: fiji: nhava sheva sea: kgs: 494: 87,796: 178: With ecobee your home is truly sustainable. Mine did not come with a scratch guard. I was a bit surprised by the window because it isn't shown on any of the pictures of seen. Anyone else had scratches on a brand new device? eco+ uses the humidity reading on ecobee thermostats to make sure your home always feels like the temperature on your thermostat, without heating or cooling more than needed. EcoBee, Inc. International No1, JALAN SITAR 33/6, SEKSYEN 33, 404000 SHAH ALAM , SELANGOR MALAYSIA. To access the wiring channels for the Sensor Module simply remove the screws to release the plastic covers affixed to the front panel of the Equipment Interface. (I didnt cover installation in this review, but Ill refer you to our previous Ecobee review if you need tips, as it is the same for the new models). Had to exchange it. The Premium also comes bundled with one Ecobee Smart Sensor (available in separate two-packs for $99.99) for monitoring temperature and motion in another room of your house. The Total Home Comfort and Security Bundle is a high-end home security and automation kit from Ecobee. About Author. Remove the thermostat. This item: For ECOBEE 4 Screen Protector 1 unit Film with Lifetime Replacement Warranty Invisible Protective Screen Guard - HD Quality/Self-Healing/Bubble -Free By IPG $14.95 ecobee SmartCamera - Indoor WiFi Security Camera, Smart Home Security System, 1080p HD 180 Degree FOV, Night Vision, 2-Way Audio, Works with Apple HomeKit, Alexa Built In See how we keep innovating with our upgraded smart home hub. Packaging Films Roll Form (80 To 100 Mm Width) 128/ Kilogram. According to the U.S EIA, 51% of a households annual energy consumption is for space heating and cooling5, making heating and cooling equipment the largest consumers of energy in the average home. It ties in with the thermostat as you can use the security systems door and window sensors ($79.99 for a two-pack) to automatically turn off the HVAC system if a window or door is left open for five minutes. The screen protection sheet is so perfectly fitted to the actual screen that there is no sign that it is a protection sheet that needs to be removed. I was convinced I f'ed up one of the sensors and the adhesive is bad news. I really inspected this thing long and hard - even with a lighted magnifying glass. BeeSure gloves and face masks are BeeFirst manufactured with zero direct skin contact to ensure ultimate hygiene. Matter is the new smart home standard coming this fall, promising to improve interoperability across the smart home. Power-cycle your ecobee thermostat by removing it from the wall and leaving it off for about two minutes. Casey from ecobee here. Press question mark to learn the rest of the keyboard shortcuts, https://www.reddit.com/r/ecobee/comments/6c7ieo/scratches_on_front_of_ecobee_4/dhy7onn?utm_source=share&utm_medium=web2x&context=3. Hide messy wires with powerbridge, Shop The Brand Heating American Homes Since 1953. Which product are you installing? Ecobee Smart Thermostat with Built-in Alexa, Room Sensor Included - Black (408) $140.93 Was: $318.62 Free shipping or Best Offer ecobee - SmartSensor 2-Pack - White $71.95 ecobee 3 Room Sensor with Stand, White - 2 Pack NEW $46.00 2 bids $3.95 shipping 2d 7h Ecobee Smart Entry & Motion Alarm Sensor For Doors & Windows - 2 Pack Mint Cond! Can you post a picture? The support rep I spoke with was very helpful and forthcoming. The Verge asks each company whose smart home products we review about safeguards it has in place for your data. For example, I have two zones in my house: upstairs and downstairs. It's a subtle overall redesign that adds smoother edges and a slimmer look. If it appears to be significantly damaged out of the box, please contact our Support team, and they'll arrange a swap of your unit if appropriate. 1(*) U.S. Energy Information Administration, Use of energy explained: Energy use in homes (Electricity use in homes) ecobee thermostats look similar and share similar software, but there are differences. Take a step with us in a better future. Take a picture of the wires connected to the thermostat. The tag at 3 o'clock position is useless. Unpopular opinion: an Ecobee (or any other thermostat) is not a magical device that can make your house exactly the way you want it in every location. Nest has only committed to upgrading its new Nest Thermostat, which is a more basic device. Alexa Built-in devices let you talk directly to Alexa, allowing you to play music, control your smart home, get news, weather, and more using your voice. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I enjoy getting to the absolute bottom of issues. Is there another layer of protective plastic on just the window part that may need to be peeled off? Users can request a copy of their Personal Information and Device Data at any time, and request it be deleted by following these instructions. ecobee is headquartered at Corus Quay on Toronto's scenic waterfront. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The tab is so hard to remove because its not supposed to be removed separate. Press J to jump to the feed. Resolution: 480 360 pixels. We havent tested Wyzes new sensors, but Honeywell Homes T9 model now works with HomeKit, which is a big reason many people choose Ecobee thermostats. Thanks! Cant believe so many of you are freaking out over something this small, lol. Please be advised I am giving the following suggested method without warranty or indemnity of any kind (laugh). Id think it can stay on if you want it to. Save more with devices that combine to become a whole home security system. CaseBot Wall Plate for Ecobee3 Lite / Ecobee3 SmartThermostat, Practical Trim Kit, Easy Installation, Durable Polycarbonate Material, Stylish Design (White) 4.5 (230) $1299 FREE delivery Fri, Mar 3 on $25 of items shipped by Amazon Or fastest delivery Thu, Mar 2 More Buying Choices The plastic on this lens is very soft, so it is possible that it can be scratched, but it doesn't affect its ability to sense occupancy. I double checked. Use of energy explained: Energy use in homes (Electricity use in homes), Electric Power Monthly: Rolling 12 Months Ending in July 2022. When you make any adjustment on the device or using a voice assistant a notification appears below the temperature indicating what state its in and when it will next change. Rectangular display. Further, it is, indeed, OK to remove that large sheet by picking at its edges if pulling at the tape block didn't work for you. Luckily I was able to quickly spot a corner with the film by using the flashlight on my phone. In my attempt, I broke it off with lots of adhesive still remaining (as others have stated). Now close the. Just an FYI - in case this come up again - that sticker was attached to the scratch guard film. It peeled easily once I got a hold of it. Its a subtle overall redesign that adds smoother edges and a slimmer look but doesnt dramatically break with the companys overall style. The major and potentially serious problem is the large sheet which has caused some to send the unit back as defective (I almost did). The Siri animation bubble now appears on the screen a more visible indication that it heard you than the previous blue light strip. The idea of sending in a brand new unit for replacement didn't really appeal to me. There is no film on the sensor, apparently they call it the Fresnel lens which makes a lot of sense. For many of us, it is an honor and a duty as Americans to help others - especially at Thanksgiving! Smart Thermostat Enhanced. Explore . Edit: and thanks to the other conversations here, I was able to peel it off in about 2 seconds!! Vox Media, LLC. The issue was quickly resolved with the helpful comments of Paolo001, Shaun_R, CallSign, and likely others. There is no additional layer of protective plastic there. I used a credit card to nudge from the side to separate the flim. Explore how our smart features save you money. The only difference in terms of components was an indoor camera that came with the premium Whole Home plan. Long story short, I installed a chandelier and noticed my Ecobee won't go into standby. Works in harmony with leading smart home ecosystems including Apple HomeKit. For years, I have preferred the third-gen Nest Learning Thermostat (not the newer Nest), and while its still a great thermostat, Ecobee is innovating faster and harder. By taking household occupancy into account, Smart Home & Away automatically adjusts the temperature for energy savings when you leave home and sets the temperature for comfort when your return. ecobee makes home more efficient. I view this feature more as a safety net. I still havent gotten the larger protective cover off mine. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. Ecobee cant seem to keep its smart home secrets to itself, seeing how its upcoming indoor video camera, intriguing contact sensor and new premium thermostat have been detailed early by Dave Zatz of ZatzNotFunny over the past couple months. It was stuck on there solid. There are two ways plastic film producers can make their products eco-friendlier and more sustainable: 1. It was supposed to pull up the film, it didn't but I was able to get the film still using a nail. I had two choices: the Smart Security Starter Kit (on sale now for $249.99) and the Whole Home Solution ($369.99). Both new models are available now at ecobee.com, Amazon, Lowes, Home Depot, and Best Buy. Got my Ecobee 4 the other day and just had a chance to open it. EDIT: The "window" I'm talking about isn't the screen but a finger-tip sized area that looks like some sort of sensor. Add clear user instructions about the sheets, the need to remove them, and how to do that. To use an Ecobee smart thermostat you need to download the Ecobee app (iOS and Android) and create a free Ecobee account. Too many protectors already stuck to screens in inventory so they fudged it by adding the tab in post production. In the video, I had already peeled that one off. I removed the Proximity Sensor film quite easily but I didn't realize the tab on the right is meant to remove the entire film. The last hardware upgrade to the Nest Learning Thermostat was seven years ago, and while I am not a proponent of swapping out your smart thermostat every two years along with your smartphone, I do want to see some more innovation from Nest when it comes to smart home climate control. I admire your dedication and energy. The Ecobee SmartThermostat with voice control costs a lot, but it's chock full of useful features. And I completely agree this sensor is ridiculously soft, regardless of what the ecobee fanbois here say. It lets you control your heating and cooling from your phone, plus it supports . Thanks for the kind words, Shaun. A self or professionally monitored security system starting at $5 a month, it works with Ecobees excellent $100 SmartCamera (which works with HomeKit Secure Video and has Alexa built-in). I was like "Oops, was I NOT supposed to remove that? No force or heavy action is needed. At ecobee we call it the Fresnel lens, and it us used to improve the viewing angle of the sensor so it can better detect if you are in the room. Smart thermostat is the heart of your home, pairing with ecobee sensors and cameras to extend comfort and peace of mind throughout your space. Upon further investigation, I noticed the protective films were still on it. The whole thing comes off. Scratches from a micro fiber cloth on top of my finger nails. TAKE NOTE: Screen protector sheet goes all the way to, but not beyond or into, the fine edge groove. I just got mine a couple weeks ago, probably same time as you. Ecobee includes a C-wire adapter in the box if you. Vppppl Flexible Packaging Shrink Film, Packaging Type: Box Packing 175/ Kilogram. Thanks for the reply Casey. If you've moved it to a new home, follow these steps to bring your camera back to its original, factory settings, and then set it up in your new home: Press and hold the top two buttons on the SmartCamera with voice control at the same time, until you hear the voice menu, then release the buttons.